Article courtesy of the Las Cruces Sun-News
LAS CRUCES – National call center company Vangent recently laid off about half of its staff at its Las Cruces call center, but reports that it plans to refill those positions.
“Right now, we have 45 still on the job,” said Vangent Vice President Doug Divelbiss. “We’ll be hiring back the other ones.”
No timetable for more hiring, though, has been announced.
Arlington, Va.-based Vangent opened its Las Cruces call center at 1630 Hickory Loop – the location that used to house Frontier Airlines until it was vacated in 2009 – on July 21.
Divelbiss said the company originally brought in about 100 workers, but as it figures out its staffing needs, had to cut back, although he said that staffing will again rise.
“We really like Las Cruces,” he said. “We like this size of town, with a college.”
Vangent reports it has been serving clients in the federal government since 1973 and has more than 7,000 employees worldwide. Its website reports that it has worked with the Department of Commerce, the Department of Defense, the Department of Education, NASA and other clients.
